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That can make things easier for anyone who’s on a monthly budget and don’t want to spend a lot of money on monitoring. You can pay as little as $15 to $25 a month for SimpliSafe monitoring, depending on whether mobile access is important to you. That’s about half of what you would pay with some of the other best home security systems, and it can be well worth it for budget conscious people who still want a good system. Read more about what our team found with Simplisafe here. Protect America is another one of the best home alarm systems, and definitely makes our list. Some of the perks of using this system include a rate that’s locked in for life and a lifetime equipment warranty. Those are both great ways to provide strong customer service, and to show that the customers matter to the company. Additionally, you don’t need to pay an activation or installation fee with this DIY option security system. It’s great value for the money, and you can even try it for free for 30 days to see if you like the equipment, monitoring, and service. Here are their pros and cons:One thing this company offers that many others don’t is the option for broadband and landline monitoring. That can help customers in rural areas who might have trouble getting other companies to cover and protect them.

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“There are a lot of things the industry is starting to focus on as enhancement to the core offerings; but it is important not to get caught up in buzzwords or even the technology itself, but what it enables the customer to do,” says Greg Blackett, senior product manager, Tyco Security Products, Toronto, Canada. “It is still very early days. The end goal is to enhance the existing products and make them more intelligent and help the customer reduce false alarms and bring their total security experience to the next level. But Inder Reddy, Honeywell Security and Fire, says there are actually two schools of thought on where monitoring may be headed. “Some customers have absolutely said ‘We want to leverage our expertise so we are going to get out of the monitoring business and focus on customer service. ’ But as software becomes more and more the way to do things, you could make the case that SaaS types of services are much more scalable and you don’t need to be so large to have economies of scale. For the moment it seems that a lot of active central stations are looking to outsource to wholesale and reapply that cash to grow their RMR business. ”Pam Petrow, Vector Security, also senses change in the wind. “Consumers’ willingness to take on responsibility for some aspects of monitoring will continue to change the industry. Whether it is a DIY with 100 percent self monitoring, or some subset of events the customer self monitors, this will impact the next evolution of monitoring. In addition, the way the monitoring centers communicate with the consumer is evolving … to be more responsive to consumers, communicating with them via the venues they prefer — this relates to alarm response, service requests, billing payment options, and even sales.

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